New to Our Office?
Welcome to Chagrin Family Dental Care! As a trusted dental office in Chagrin Falls, we believe you deserve care that feels personal, honest, and truly patient-focused. From your first visit, our team will take time to listen, answer your questions, and explain your options clearly, so you can feel confident about every step of your care.
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What to Expect at Your First Visit
Your first appointment at Chagrin Family Dental Care is a chance to meet our team and get comfortable in our Chagrin Falls office. We will review your medical and dental history, take any necessary X-rays, and complete a thorough exam of your teeth and gums. After your exam, one of our doctors will review the results with you, answer your questions, and explain any recommendations so you have a clear understanding of your next steps.
Step 1: Your Appointment

Efficient Check-In: Our front office team will welcome you, confirm your information, and notify the clinical staff so your visit begins smoothly.
Pre-Appointment Convenience: Completing your forms ahead of time helps us prepare for your visit and keep everything running on schedule.
Personalized Consultation: A team member will guide you to a comfortable treatment room to begin your appointment.
Comprehensive Evaluation: We will review your health history, take X-rays, capture photos, and assess your teeth and gums.
Collaborative Goal Setting: After your exam, we will discuss your goals and create a personalized plan to support a healthy, confident smile.
Step 2: Your Exam

Initial Consultation: We begin by reviewing your dental and medical history and addressing any concerns you may have.
Cutting-Edge Technology: Utilizing intraoral cameras, we capture a detailed 3-D view of your teeth and jaw to enhance diagnosis and tailor your treatment.
Thorough Examination: A comprehensive evaluation of your teeth, gums, and mouth, including X-rays and measurements, provides a complete picture of your oral health.
Patient-Centered Care: Our approach is focused on achieving your dental goals while ensuring your comfort and satisfaction throughout the process.
Step 3: Your Hygiene Visit

Building a Lasting Partnership: Your hygiene visit is the start of a trusted relationship that supports your oral health far beyond routine cleanings.
Tailored Treatment: Our hygienists take time to learn about your dental history and goals so your care feels personalized and truly attentive.
Comprehensive Oral Health Check: We carefully examine your teeth, gums, and overall oral health and include an oral cancer screening for added peace of mind.
Comfortable Cleaning: With modern tools and a gentle approach, we remove plaque and tartar to keep your smile feeling fresh and healthy.
Empowering Your Home Care: You will receive personalized tips and helpful tools, including a toothbrush, floss, and toothpaste, to support great oral hygiene at home.
Learn More About New Patients at Chagrin Family Dental Care
Yes! Chagrin Family Dental Care accepts new patients and is often able to schedule appointments within a few weeks or even days. Your first visit will usually include an appointment with the doctor for a comprehensive exam and all necessary X-rays. During your new patient appointment, you can speak with our dentists about any specific trouble areas or concerns.
In the past, you may have been able to schedule your first appointment with a new dentist for just a dental cleaning. However, our dentists follow current standards in the dental field and all new patients receive a comprehensive oral examination and any necessary X-rays. This ensures that the dentist has a full and clear picture of your mouth and oral health before proceeding with care. If cleaning is the proper next course of treatment, appointments are often available on the same day.
At our dental practice, we understand the importance of affordable dental care. That’s why we accept most dental insurance plans and are in-network with Delta Dental Premier, MetLife, and SunLife/DHA.
Our dental team will gladly help you with an estimate of benefits before your treatment and with filing your insurance claim. If we are out-of-network for your insurance, we will help guide you in filing a claim. Patients are responsible for the difference between the insurance benefit and the cost of the procedure. Payment is due at the time of service unless prior arrangements have been made.
For patients without insurance, we also offer an in-office savings plan designed to make preventive care more affordable and provide discounts on many dental services.
If you have a question about your insurance, give us a call at 440.338.1711